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Terms And Conditions

General Conditions

The travel arrangements, prices and details appearing on this Internet site, relevant e-mails, faxes, correspondence and replies, are provided and coordinated by Gradis Pty Ltd (ABN 31 055 497 071) trading as Fishing Cairns, Fishing Cape York and the Charter Boat Centre Cairns.

Gradis Pty Ltd has taken due care and responsibility to verify and check all information on our web site as at time of completion, however, as this information is supplied by relevant accommodation or tour/cruise operators, it accepts no responsibility for any inaccuracy or misdescription.

Sales of services as contained in this publication are made by Gradis Pty. Ltd. trading as Fishing Cairns only as an agent for the person, business or company providing the relative services and no responsibility is accepted for variations in price or services mentioned.

Gradis Pty Ltd does not accept any liability of whatever nature for acts, omissions or default, whether negligent or otherwise, of those service providers in connection with any bookings. We do not accept liability in contract or tort for any injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control.

Rates And Prices

All rates and prices have been advised to us by the supplier and are however subject to change without notice. Accommodation costs are for room only unless specified and does not include transfers.

All costs are shown in Australian Dollars unless otherwise specified.

Every effort is made to ensure that current rates are shown, however in cases where rates shown are clearly out of date, they should be treated as indicative only.

Quotations

All quotations are subject to availability of services quoted and are not guaranteed until the booking is confirmed and a deposit received.

Deposits And Confirmations

A minimum deposit of $100 per booking (or an amount specified at the time of booking) is required within 7 days of confirmation of the booking. Final payment must be made 30 days prior to travel and with bookings made less than 30 days prior to travel, final payment must be made within 48 hours of confirmation. If bookings are made less than 7 days prior to travel, full payment is required on confirmation of your booking. No vouchers will be issued until final payment is received in our office.

Most game fishing, reef fishing charter, extended tour operators, and live-aboard cruises require full payment at least seven days prior to intended charter date, and in some instances require full payment at time of booking confirmation. Individual requirements will be advised to you at the time of booking.

Payments

Payments can be made by credit card and details may be advised via fax, phone, or E-mail. By prior arrangements funds may also be deposited directly into our Bank trust account. NOTE: Surcharge fees do apply to American Express, & All International Credit Cards

Cancellations

Standard Cancellation Policy: In the majority of cases, if you cancel or terminate your booking 30 days or more prior to commencement of your holiday / tour no cancellation fee applies. If cancelled between 30 days and 15 days prior to departure a fee of 10% of tour / accommodation will apply. If cancelled between 14 & 7 days prior to departure a 25% cancellation fee or in the case of accommodation an additional charge of up to three nights accommodation cost (dependant on minimum stay requirements) may be charged by the accommodation operator.

All bookings cancelled inside 7 days incur supplier imposed cancellation fees which in the case of fishing and extended charter operators, can be as high as 100% of monies paid plus our $100 per booing administration fee.

The amount of cancellation fees charged will be deducted from any monies received before a refund is made. We strongly recommend you purchase travel insurance.

Accommodation

Check In / Check Out Times: These vary according to operator. Generally your accommodation check in is between 10am and 1pm. Check out is usually 10am.

Tours And Cruises

Booking Conditions: All extended charter operators, dive vessels, live-aboard, cruise and game fishing operators have different and extensive conditions of booking, payment and cancellation.

Any operator imposed requirements that are not covered by the above standard conditions will be advised to you at the time of booking confirmation.

Itineraries: Due to the nature of these tours / cruises and extended charters, operators reserve the right to alter itineraries at any time as a result of fire, flood, extreme weather conditions or any other circumstance beyond their control.

Refunds: No refunds will be made for availed services once travel arrangements have commenced. Any refund claim will be subject to a minimum of $50 per booking processing fee. No guarantee is provided or warranted that any refund will be available.All refund requests must be in writing, and made direct to us. Claims must be made within 30 days of completion of travel arrangements.

It is extremely important that you take out travel insurance. Your travel agent or airline can provide this for you. Please ensure this insurance covers you for involuntary cancellation.

Tackle

In most cases quality fishing tackle is provided by the various charter operators on a "replace if lost / damages / broken basis". This is standard procedure around the globe and all clients need to be aware that it is the responsibility of the various charter operators to seek remedy in this regard should the unforeseeable happen and damage occur. Fishing Cairns accepts no responsibility in this matter and all negotiation is between the client and service provider.

On extended charter trips to remote Cape York locations, various operators may require clients to provide their own tackle (or part thereof) and this will be advised to you at the time. Specific Fly Fishing charters may also require anglers to provide their own fly rods and line.

Site Copyright

This site is covered by copyright on all original / custom artwork, maps, navigational elements, presentation methods and design elements included in this web site and is held exclusively by Port Douglas Internet Services (PDIS). Copyright on all descriptive text and selected images is held by Gradis Pty Ltd.

PDIS reserves the right to pursue all copyright infringements on behalf of the primary copyright holder.


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